Frequently Asked Questions
Frequently Asked Questions
What payment options do you offer?
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We offer two flexible options: a From $9.99/month subscription that you can cancel anytime, or a one-time payment of $399.99 for lifetime access. Both options include all features, and both come with our 30-day money-back guarantee, so you can try Wallet Up risk-free.
Do I need technical skills to use Wallet Up?
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Not at all! Wallet Up was designed to be user-friendly for everyone. Our intuitive interface guides you through each feature with visual editors and step-by-step processes. If you can use WordPress, you can use Wallet Up.
Will this work with my WordPress theme and other plugins?
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Yes! Wallet Up is compatible with all standard WordPress themes and popular plugins. It has been specifically tested with WooCommerce, WPForms, Elementor, Divi, and other major WordPress tools to ensure seamless integration.
How does the support work?
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Your purchase includes 6 months of priority support from our dedicated team. This includes technical assistance, feature guidance, and help with any issues you might encounter. Support is provided via email and our private customer portal with typical response times under 6 hours during business days.
Do you offer a demo or trial version?
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Yes! You can explore our live demo at walletup.app/demo to see all features in action before purchasing. Additionally, our 30-day money-back guarantee lets you try the full version risk-free.
What are the server requirements?
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Wallet Up requires WordPress 5.8 or higher, PHP 8.1+, and MySQL 5.7+. For optimal QR code generation, we recommend having GD or Imagick extensions enabled on your server. SSL is highly recommended for payment processing.